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About: About

ABOUT

     Rongen (Sophia) Zhang is an assistant professor in the Information Systems and Business Analytics Department at Baylor University. She earned her Ph.D. in Computer Information Systems at Georgia State University. 
   Her research examines how emerging technologies shape individual decision-making, with a focus on decentralized governance, AI explainability, generative AI delegation, and technology-mediated user engagement. Her work has been published in respected outlets such as Information Systems JournalJournal of Medical Internet ResearchACM Transactions on Management Information Systems, and Frontiers in Neuroscience. She has been recognized with the Best Associate Editor and Best Reviewer awards at the International Conference on Information Systems (ICIS).

    Though she strives to explore emerging phenomena with a methodology-agnostic view, her ongoing projects adopt experiments, econometric analysis, qualitative comparative analysis, and case study approaches. 

    She values teaching as an opportunity to inspire and support students' success as wholesome individuals through engaging learning experiences. 

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 RESEARCH STREAMS

DECENTRALIZED GOVERNANCE

The first research stream centers on decentralized governance by combining fsQCA and econometrics analyses to uncover how platform design choices interact to produce distinct patterns of governance participation; how cryptocurrency incentive structures (portfolio characteristics) interact with portfolio power/status to influence user governance engagement; and how multi-dimensional decentralization shapes governance participation and leads to long-term platform value. The stream links practical design guidance for platform architects, drawing from theories on decentralization, commons governance, and value co-creation. 

Published: 

  • Zhang, R. S., & Ramesh, B. (2024). A configurational perspective on design elements and user governance engagement in blockchain platforms. Information Systems Journal, 34(4), 1264–1323.

Working Papers

  • Zhang, R. S., Park, J., & Ciriello, R.. Cryptocurrency-incentivized user engagement in decentralized communities: The effects of volatility, power, and status [Revise and Resubmit]. Journal of the Association for Information Systems.

  • Zhang, R., Mueller-Bloch, C., & Ramesh, B. Unpacking decentralization and the effects on blockchain growth [Manuscript under review]. Journal of Management Information Systems.

  • Park, J., Xue, L., Tian, J., & Zhang, R. S. Myopic evaluative governance engagement in cryptocurrency-incentivized online communities [Manuscript in preparation].

  • Johnson, V., Zhang, R. S., Ramesh, B., Kim, J., & George, A.. Blockchain-enabled value co-creation in the context of coopetition [Revise and Resubmit]. Journal of Information Technology.

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Responsible AI concept with ethical principles transparency and social impact in technolog

EXPLAINABLE & RESPONSIBLE AI

The second research stream examines how the type of AI explanations influences algorithm aversion and decision-making, particularly in healthcare contexts. Additionally, I have some work-in-progress probing topics related to AI delegation, AI quasitionality, and AI affordances for cultural intelligence.

​Published or Conditionally Accepted:

  • Werder, K., Ramesh, B., & Zhang, R. (2022). Establishing data provenance for responsible artificial intelligence systems. ACM Transactions on Management Information Systems, 13(2), Article 1–23. https://doi.org/10.1145/3503488 

  • Ellis, C. A., Sendi, Mohammad S. E., Zhang, R. S., Carbajal, D. A., Wang, M. D., Miller, R. L., & Calhoun, V. D. (2023). Novel methods for elucidating modality importance in multimodal electrophysiology classifiers. Frontiers in Neuroinformatics, 17, Article 1123376. https://doi.org/10.3389/fninf.2023.1123376

  • Zhang, R. S., Werder, K., Negi, K., & Ramesh, B. (2026, January). The effect of explanation types on algorithm appreciation: Investigating the role of XAI system credibility, perceived condition severity, and risk‑taking propensity in healthcare decision‑making [Paper presentation; conditionally accepted]. Hawaii International Conference on System Sciences (HICSS), Maui, HI.

  • Negi, K., Werder, K., Zhang, R. S., & Ramesh, B. (2025, December). Impact of the perceived system bias and type of AI explanations on decision‑making effectiveness in explainable AI systems: Cognitive and emotional mechanisms [Paper presentation; conditionally accepted]. International Conference on Information Systems (ICIS), Nashville, TN.

  • Sharma, S., Snyder, P., Zhang, R. S., & Hammond, R. (2025, October 9–11). Form hospitable hearts through AI: A framework for navigating AI affordances for developing Christian cultural intelligence [Paper presentation]. Christian Business Faculty Association Annual Conference, Cleveland, TN.

​

Work-in-Progress

  • Hou, J., Liu, X., Zhang, R. S., & Park, J. (2025). How Training Sentiment Shapes GenAI Delegation Process and Task Performance[Experiment design stage].

  • Torres, C., Zhang, R. S., & Werder, K. (2025). How does the quasi‑rationality of AI influence human quasi‑rationality in decision‑making? [Experiment design phase].

Others

Her other works examine the impact of technology on emotion and well-being. 

Work-in-Progress​

  • Park E., Zhang, R. S.J., Kim, Y., & Kim, J “A Paradigmatic and Methodological Examination of Information Security and Emotion Research.” Data Analysis Stage.

  • Zhang, R. S., Liu, D., & Liu, J. (2025). Multiple paths to well-being: A configurational analysis of technology engagement across ecological layers [Manuscript in early stage of development].

  • Zhang, R. S., Park, J., Kim, Y., & Kim, J. (2025). Landscape of information security research: Uncovering the associations of research paradigms and methods with theoretical contribution types [Manuscript under minor revision]. Communications of the Association for Information Systems.

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About: Dissertation Research
Anchor:Research Pipeline

PUBLICATIONS

Refereed Journal Publications

  • Zhang, R. S., & Ramesh, B. (2024). A configurational perspective on design elements and user governance engagement in blockchain platforms. Information Systems Journal, 34(4), 1264–1323. https://doi.org/10.1111/isj.12494​​

    • This study contributes to the understanding of blockchain platform governance by identifying optimal configurations of design elements that facilitate decentralized governance and user engagement. Utilizing fuzzy set qualitative comparative analysis (fsQCA), the research identifies five key design elements—access to decision rights, Click here to enter text. process visibility, protocol automation, and distinct incentives for developers/miners and other stakeholders. These elements combine to form four ideal types of blockchain platforms: the centralized incentive model, the impartial incentive model, the automation-driven model (for high generative governance engagement), and the comprehensive model (for high evaluative governance engagement). The significance of this work was highlighted by the guest editors of the special issue, who recognized its contribution to developing middle-range theories in the domain. 

  • Ellis, C. A., Sendi, M. S. E., Zhang, R. , Carbajal, D. A., Wang, M. D., Miller, R. L., & Calhoun, V. D. (2023). Novel methods for elucidating modality importance in multimodal electrophysiology classifiers. Frontiers in Neuroinformatics, 17, Article 1123376. https://doi.org/10.3389/fninf.2023.1123376 

    • This interdisciplinary study bridges neuroscience and data science by developing novel explainability methods for multimodal electrophysiology classifiers in sleep stage classification. We introduce three approaches—global ablation, local ablation, and gradient-based feature attribution—to assess the importance of EEG, EOG, and EMG modalities. These methods reveal how clinical and demographic factors, such as sex, medication, and age, influence patterns learned by deep learning classifiers, offering new insights for personalized medicine and improving AI interpretability in clinical settings. My contributions to this interdisciplinary project included assisting with model development, conducting literature review, and revising the manuscript​

  • Werder, K., Ramesh, B., & Zhang, R. (2022). Establishing data provenance for responsible artificial intelligence systems. ACM Transactions on Management Information Systems, 13(2), Article 1–23. https://doi.org/10.1145/3503488 

    • This paper investigates the role of data provenance in enhancing fairness, accountability, transparency, and explainability (FATE) in AI systems. It identifies biases originating from data sources and pre-processing stages, provides strategies for mitigating these biases, and proposes a research agenda to advance data provenance practices. The paper contributes significantly to the responsible AI discourse by demonstrating how data Click here to enter text. provenance can improve data quality, which is crucial for ensuring FATE characteristics in AI systems. I contributed to the conceptualization, literature review, and both the draft and revision of the manuscript. This work has been well-received, with 75 citations on Google Scholar within two years of publication. 

  • Zhang, R. , George, A., Kim, J., Johnson, V., & Ramesh, B. (2019). Benefits of blockchain initiatives for value‑based care: Proposed framework. Journal of Medical Internet Research, 21(9), e13595. https://doi.org/10.2196/13595

    • This study proposes a novel framework for evaluating the benefits of blockchain technology in delivering value-based care by extending the Balanced Scorecard (BSC) evaluation framework. It assesses blockchain applications across five perspectives: financial, customer, internal process, learning and growth, and external partnerships. The framework provides a comprehensive evaluation method for blockchain initiatives in healthcare, demonstrating its potential to improve efficiency, security, and patient outcomes. I contributed to the theorizing, drafting, and revising stages of the research. As of September 2024, this work has received 27 citations according to Google Scholar, indicating its impact and relevance in the field. â€‹

Conference Proceedings

  1. Zhang, R. S., Werder, K., Negi, K., & Ramesh, B. (2026). The effect of explanation types on algorithm appreciation: Investigating the role of XAI system credibility, perceived condition severity, and risk-taking propensity in healthcare decision-making [Conditional acceptance; Paper presentation]. Hawaii International Conference on System Sciences (HICSS), Maui, HI.

  2. Negi, K., Werder, K., Zhang, R. S., & Ramesh, B. (2025). Impact of the perceived system bias and type of AI explanations on decision-making effectiveness in explainable AI systems: Cognitive and emotional mechanisms [Conditional acceptance; Paper presentation]. International Conference on Information Systems (ICIS), Nashville, TN.

  3. Sharma, S., Snyder, P., Zhang, S., & Hammond, R. (2025). Form hospitable hearts through AI: A framework for navigating AI affordances for developing Christian cultural intelligence [Paper presentation]. Christian Business Faculty Association Annual Conference, Cleveland, TN.

  4. Zhang, R., Mueller-Bloch, C., & Ramesh, B. (2024). Resource provision decentralization, governance engagement and the joint value creation in blockchain platforms. Conference on Information Systems Technology (CIST), Seattle, WA.

  5. Park, J., Zhang, R. S., & Xue, L. (2021). Myopic evaluative governance engagement in cryptocurrency-incentivized online community.  Conference on Information Systems Technology (CIST), Newport Beach, CA.

  6. Zhang, R. S., Park, J., Ciriello, R., & Thatcher, J. B. (2021). Digital class struggle? Incentivizing user engagement in a blockchain-based online community. In Proceedings of the 3rd Multidisciplinary International Symposium on Disinformation in Open Online Media, Oxford Internet Institute.

  7. Ellis, C. A., Zhang, R., Calhoun, V. D., Carbajal, D. A., Miller, R. L., & Wang, M. D. (2021). A gradient-based approach for explaining multimodal deep learning classifiers. In 2021 IEEE 21st International Conference on Bioinformatics and Bioengineering (BIBE), IEEE.

  8. Ellis, C., Carbajal, D., Zhang, R., Miller, R., Calhoun, V., & Wang, M. (2021). A novel local ablation approach for explaining multimodal classifiers. In IEEE International Conference on Bioinformatics and Bioengineering (BIBE), IEEE.

  9. Ellis, C., Zhang, R., Carbajal, D., Miller, R., Calhoun, V., & Wang, M. (2021). Explainable sleep stage classification with multimodal electrophysiology time-series. In 43rd Annual International Conference of the IEEE Engineering in Medicine and Biology Society, IEEE.

TEACHING

MIS 4344/5342 Business Intelligence

Business Intelligence (BI) is the discovery of patterns and relationships hidden in large amounts of data. This hands-on course is designed to provide practical analytical skills that can be applied in almost any workplace. The course explores analytical techniques for making intelligent business decisions in data-rich organizations. Specifically, this course introduces the basics of data manipulation, exploratory visualization, and common analytical algorithms using the R programming language. In class, students will learn to use R to analyze a variety of different data sets to address business questions and discover insights to inform strategic and operational decisions.

CIS 4730 UNSTRUCTURED DATA MANAGEMENT (GSU)

Over 90 percent of digital data is unstructured – much of which is locked away across a variety of different data stores, in different locations and in varying formats. This course will discuss various issues and challenges in unstructured data management. At the same time, this course will introduce the best practices, underlying principles, and emerging technologies in storing, retrieving, and analyzing unstructured data.

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About: Teaching
About: Service
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SERVICE

Practicing Servant Leadership

SERVICE AS REVIEWER

  • MIS Quarterly

  • Decision Support Systems

  • Information Systems Journal

  • European Journal of Information Systems (EJIS)

  • Journal of Medical Internal Research (JMIR)

  • (Reviewer and Associate Editor) International Conference on Information Systems (ICIS)​

SERVICE AS COORDINATOR

  • MISQ Insider (2021 - Present)

  • Dan Robey's Workshop (2021-2023)

SERVICE AS BOARD MEMBER

SERVICE AS ADVISOR

  • Baylor Bible Bear (BBB) Fellowship (2022 - Present)

  • Blockchain Collaborative (2023 - 2024)

About: Contact

CONTACT ME

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"Alone we can do so little; together we can do so much."

                               - Helen Keller

Thanks for connecting!

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